Frequently Asked Questions
Everything you need to know about shopping for your home at Panorama24.
What are your standard shipping times for furniture and decor?
Standard shipping typically takes 3 to 7 business days. For larger furniture items requiring freight delivery, please allow 10 to 14 business days for your order to arrive.
Do you offer a warranty on Panorama24 products?
Yes, all our home products come with a standard 12-month manufacturer warranty covering defects in materials and workmanship to ensure lasting quality in your home.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return window. If an item isn't the right fit, you can return it in its original packaging and condition for a full refund, minus any applicable restocking or shipping fees.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and flexible financing options like Klarna and Affirm to help you furnish your home now and pay later.
How can I track the status of my home delivery?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your package's journey in real-time.
Are the materials used in your products eco-friendly?
Panorama24 is committed to sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and non-toxic finishes to ensure a healthy environment for your family.