Returns & Exchanges
At Panorama24, we want you to be completely satisfied with your home decor and furniture; if you are not, you can return your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Log into your Panorama24 account and select the 'Order History' tab to request a return authorization for your specific items.
Pack with Care
Securely pack the items in their original boxes, ensuring all hardware, manuals, and protective padding are included to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing